Nomads SkillShare and Giving Back! is a vibrant community of global citizens passionate about learning, sharing, and making a difference. I was drawn to their mission of empowering individuals to “live the life they imagined” through skill-sharing, education, and social impact. As Head of Programs, I had the opportunity to shape the organization’s growth and contribute to its inspiring vision.
My love for crafting impactful learning experiences, building community, and streamlining processes fueled my work at Nomads. Whether it was designing engaging user journeys or creating a comprehensive knowledge base, I was driven by a desire to empower individuals and foster a thriving community.
Here’s a closer look at the key areas where I contributed to Nomads SkillShare & Giving Back!:
Program Development & User Experience
- Leading the User Journey: From day one, I was passionate about understanding how users experienced the Nomads SkillShare program. We conducted user research, developed detailed user personas, and mapped out their journeys to identify pain points and opportunities for improvement. This user-centric approach allowed us to create a seamless and engaging experience, from onboarding to program completion.
- Business Model Innovation: I led brainstorming sessions and facilitated a revamp of the organization’s business canvas model. This helped clarify our focus, identify key partnerships, and ensure our activities aligned with our mission and values.
Knowledge Sharing & Community Building
- Creating the Knowledge Base: I spearheaded the development of a comprehensive knowledge base for Nomads Giving Back!, providing valuable resources and information for volunteers, partners, and beneficiaries. I focused on creating a user-friendly and accessible platform, organizing information clearly, and ensuring easy navigation.
- Nurturing the Community: I played an active role in maintaining and updating the Nomads newsletter, curating engaging content, and ensuring timely delivery to our community. This involved analyzing reader engagement and continuously improving the newsletter’s format and content to keep our audience informed and inspired.
My time at Nomads SkillShare & Giving Back! was an enriching experience that allowed me to combine my passion for education, community building, and social impact. I’m proud of the contributions I made to the organization’s growth and the positive impact we had on the lives of nomads and local communities.